IT services in Bucharest:Simple IT solutions
for complicated
business problems.
We take over your company’s helpdesk, IT maintenance and security for a fixed monthly fee. We answer the phone within 15 minutes and reach your office within 2–4 hours.
What worries you right now?
IT failures
Our computers and IT infrastructure keep breaking down, and we don’t have a reliable partner to help.
Preventive IT maintenanceSlow support
The IT services we get from our current provider are neither good enough nor fast enough.
Switch provider: IT outsourcingCyberattacks
I’m worried we could be hit by ransomware, a data breach or a major cybersecurity incident.
IT security for companiesGrowth
We’re growing fast and need an experienced IT partner with the right solutions.
IT consulting for growthWasted time
Our team loses hours on repetitive tasks. I’d like to use AI, but I don’t know where to start or whether our data is safe.
AI automation
Why companies trust RezolvIT
- Since 200521 years of experience in business IT
- 200+client companies
- ISO 9001 · ISO/IEC 27001certified quality and information security
- RO · EN · DE · FRsupport in four languages
Trusted by, among others:
- Thyssenkrupp Materials
- Yves Rocher
- Autoitalia
- Eurofins
- RIN Hotels
- Tupperware
- CLA Global Romania
- GEWISS
- e-pantofi
- Rawlplug
- OX2
- Paralela 45 Kids
- Anadolu Automobil Rom
- TPS – Transfer Pricing Services
- RAVAK
- ContentSpeed
- Isomat
- Costa Utilaje
- Van Moer
IT services for companies: from helpdesk to full IT outsourcing
Pick only what you need, or hand us your entire IT department. We cover the whole country with on-site support in Bucharest and across Romania, and we work remotely with companies anywhere in the world.
IT maintenance
Computers, network and servers checked proactively, so problems stop coming back.
Helpdesk and IT support
One number for every problem: we solve it through the helpdesk, remotely or with on-site IT support.
IT outsourcing
A complete IT department without the cost of an employee: people, processes and vendors, managed by us.
IT consulting
IT planning, budgets and projects, with an on-demand CTO who understands your business.
IT audit
Inventory, risks and a report with concrete recommendations. Your first audit is free.
IT security
Antivirus, encryption, VPN and access policies, so you don’t become the next ransomware victim.
Backup and data recovery
Automatic cloud backup and fast data recovery when something goes wrong.
Infrastructure and cloud
Networks, servers, virtualization and migration to Microsoft 365, Google Workspace or AWS.
AI automation
We find repetitive tasks and automate them with AI, safely, on your company’s data.
How we work
Your free IT & AI audit, in 3 steps
Every minute lost to an email that won’t send or a printer that won’t print costs you money. We start with a free, no-obligation audit: you see exactly what works, what’s risky, what you can improve and what AI agents can take over.
Step 1: We analyze
- we take an inventory of your IT equipment
- we identify opportunities and risks
- we find the tasks AI agents can take over
- we hand you the IT & AI audit report
Step 2: We optimize
- we set IT procedures and standards
- we implement the improvements
- we bring in AI agents for the tasks you choose
- we train and support your team
Step 3: We support you
- daily support and monitoring
- we propose ways to grow
- we deliver new projects when you need them
AI audit included
Which business needs can AI agents cover?
Beyond the IT audit, we look at how your team works and how you talk to your customers: we identify the business needs that AI agents can cover and show you how much time you would save. The agents work safely, on your company’s data.
See our AI automationFor example:
Voice agent
Answers the phone or calls your customers: appointments, confirmations and recurring questions.
AI chat for your website
Gives visitors information and support and suggests the right products or services, for upsells.
Document agent
Quote requests, invoices, contracts and reports that pull data from several places.
IT plans
with a fixed monthly cost
Business Hours
from €50per month€25 per hour, 2 hours minimum
- A monthly bundle of hours, sized by you
- Phone, remote or on-site, from your hours
- Unused hours roll over for one month
- Extra hour: €35
- On site within 4 hours
Business Unlimited
from €150per month€25 per computer + €50 per server
- Incidents fixed with no hour limit
- One hour a month for new requests, per 10 computers
- Bitdefender and MspCoreX licenses included
- 24/7 monitoring and automatic updates
- IT SPOC: one contact for all your vendors
- On site within 2 hours
Business Star
On requestcustom quoteBusiness Unlimited + on-site days
- A RezolvIT technician at your office, on the days you choose
- Everything in Business Unlimited
- The RezolvIT team behind them for everything else
- Extended hours or 24/7
These prices are indicative. Every company needs something different, so we set the price together after the free audit, based on how many computers you have, the support hours you need and what you want us to take over. Prices exclude VAT.
Discuss pricing for your companyNationwide coverage, 24/7 support and 99.9% guaranteed uptime.
No more headaches. With IT SPOC (Single Point of Contact), we take over the admin work of your IT department, including dealing with all your IT and telecom vendors.
See how it works- 15 minphone response
- 2–4 hon-site response
- 35dedicated IT technicians
- 15,000+IT devices managed
About RezolvIT
RezolvIT (Rezolv IT) is a managed IT services company in Bucharest, active since 2005. It provides companies with helpdesk, IT maintenance, IT outsourcing, cybersecurity, backup and AI automation, on a monthly subscription. Support is available in Romanian, English, German and French.
We stand by over 4,500 people, help them get along with over 15,000 IT devices, and give peace of mind to at least 400 managers in over 200 companies. Some of them don’t even speak Romanian — and we still manage to make IT simple.
Our story and team →
What our clients say about RezolvIT
IT outsourcing
“It’s been 16 years since I last had to worry about IT. Things work, problems get solved on time, and I have an IT manager at my disposal. This partnership saves me time and money and lets me focus on our core business.”
Mihai TodorovGeneral Manager, Costa Utilaje Helpdesk and IT support
“Some of our colleagues don’t speak Romanian, but they get support in English just as fast: someone picks up the issue within minutes and usually fixes it remotely. RezolvIT works hand in hand with our group IT, and new colleagues have their computer and accounts ready on day one.”
[Full name][Job title], [Company] IT security
“When we found out NIS2 applied to us, we didn’t know where to start. RezolvIT showed us what we were missing, set up access policies, encryption and antivirus on every computer, and helped us with the compliance paperwork. Now we know exactly where we stand and what’s left to do.”
[Full name][Job title], [Company] IT maintenance
“We have our own IT person, and RezolvIT works alongside: it handles maintenance and on-site visits, including at our sites across the country, and steps in when our IT person is on holiday. At the end of each month we get a clear report of everything that was done and what needs changing.”
[Full name][Job title], [Company] Backup and data recovery
“We’re a small company with no IT person. When the laptop holding all our quotes broke down, we were back at work the same day, with the data restored from backup. For a monthly subscription, we get the same peace of mind as a big company.”
[Full name][Job title], [Company] AI automation
“Our team spent hours copying data from orders and invoices from one program to another. After the IT & AI audit, RezolvIT automated that work, safely, on our own data. Now our people spend their time on customers, not on copying spreadsheets.”
[Full name][Job title], [Company] Infrastructure and cloud
“We moved offices and switched to Microsoft 365 without losing a single working day. RezolvIT handled the network, the servers and the talks with our internet and phone providers. I had one point of contact for everything.”
[Full name][Job title], [Company] IT audit and consulting
“We started with the free IT audit and saw, in black and white, what risks we had. Switching from our previous provider was easier than we feared: within 24 hours we had a written plan, access and documentation were handed over, and every password was changed. Now we plan our IT budget together.”
[Full name][Job title], [Company]
Certifications and partnerships
- ISO 9001:2015 and ISO/IEC 27001 certification — information security management system
- VMware, Microsoft, Cisco, Fortinet, ITIL and PRINCE2 certifications
Frequently asked questions about IT services
Can’t find the answer? Write to us and we’ll call you.
How much does IT maintenance cost for a company?
Plans start at €50 per month and depend on the number of computers and servers and on the support hours you need. The free audit gives you the exact price.
What does an IT plan include?
Phone and remote support, on-site interventions, preventive maintenance, network and server administration, plus audit and optimization.
How fast do you respond?
By phone, within 15 minutes. Remotely, within one hour. On site, within 2–4 hours, depending on your plan.
What do I get from the free IT audit?
An inventory of your equipment, a list of risks and a report with concrete recommendations, with no obligation to sign a contract.
Can I outsource only part of my IT?
Yes. We can take over just the helpdesk, or work alongside your IT team.
Do you work with companies outside Bucharest?
Yes. We cover the whole country with on-site support in Bucharest and across Romania, and we work remotely with companies anywhere in the world.
Do you offer support in English?
Yes. We offer support in English, German, French and Romanian.
What is an “IT & AI audit”?
It’s our free audit, extended to AI: besides IT, we look at how your team works and how you talk to your customers. We show you which business needs AI agents can cover and how much time you would save.
What can an AI agent do for my company?
It takes over repetitive work, from phone calls and chat to documents. A voice agent answers the phone or calls your customers, an AI chat on your website gives information, support and upsells, and a document agent handles quote requests, invoices, contracts and reports.
Is my company’s data safe with AI agents?
Yes. The agents only work with the data and applications you give them access to. We handle their security just like the rest of your IT, as an ISO/IEC 27001 certified company.
Popular guides
Practical guides on IT for companies (the articles are in Romanian).
IT audit
Audit IT – ce este și de ce ai nevoie de el
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Networks
Probleme și rezolvări comune pentru rețelele WiFi
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Email security
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Security
WhatsApp Web este sigur? 5 riscuri de securitate
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IT support
De ce sunt împărțite echipele de suport IT pe niveluri (L1, L2, L3)
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Infrastructure
Problema tehnologiilor end of life (EOL)
Related service: IT consulting →
Tell us what’s slowing you down. We’ll call you.
It takes 30 seconds, and a specialist will call you back within 2 business hours.
- free IT & AI audit, no obligation
- a report with risks and concrete recommendations
- a clear offer, with a fixed monthly plan
Prefer the phone? 031 432 86 81