Companies with 10+ employees
IT outsourcing for mid-size companies: the whole department, or just what you’re missing
We take over your whole IT department or just what you’re missing: helpdesk, maintenance, security or projects. You work with an ISO/IEC 27001 certified team, for a fixed monthly fee.
- 15 minphone response
- 2–4 hon site, anywhere in Romania
- ISO/IEC 27001certified information security
Sound familiar?
Situations we solve often
- Your IT person is overwhelmed and only gets to emergencies.
- When your IT person is on holiday, nobody knows the passwords and configurations.
- Your current provider is slow to respond and never brings ideas.
- You don’t know exactly how much equipment and how many licences you have, or what they cost.
- Large clients or auditors ask for security policies you don’t have in writing.
We’re a good fit if:
- you have more than 10 employees and IT has become too much for one person
- you want a predictable monthly cost for all of your IT
- you want clear rules: who responds, how fast and what happens next
We’re probably not a fit if:
- you only want on-demand interventions, without preventive maintenance
- you are looking for the lowest hourly rate, not a long-term partner
Full outsourcing
A fully outsourced IT department
Everything an IT department does, without the cost of employees: people, processes and vendors, managed by us.
Helpdesk for your whole team
One number for everyone: phone response within 15 minutes, remote help within one hour.
Helpdesk →Maintenance and monitoring
We check your computers, network and servers proactively and keep an eye on them every day.
IT maintenance →Vendors and licences in one place
We take over the relationship with all your IT and telecom vendors, so you don’t have to chase them.
IT SPOC →Planning and budgets
An on-demand CTO helps you with IT planning, budgets and projects.
IT consulting →Infrastructure and cloud
Networks, servers, virtualization and migration to Microsoft 365, Google Workspace or AWS.
IT infrastructure →Security and backup
Antivirus, encryption, VPN, access policies and automatic backup, following ISO/IEC 27001 standards.
IT security →
- a monthly report on your company’s IT
- a dedicated IT manager, depending on your plan
- no minimum contract term, with 30 days’ notice
“It’s been 16 years since I last had to worry about IT. Things work, problems get solved on time, and I have an IT manager at my disposal.”
In-house IT + RezolvIT
Support for your in-house IT team
Already have an IT person or team? We take off their plate what they don’t have time for, and you stay in control. You choose what we take over.
Your team keeps
- the decisions and control
- IT priorities and budget
- the projects you want to lead yourselves
RezolvIT takes over, as much as you want
- the helpdesk for all your colleagues, with phone response within 15 minutes
- preventive maintenance of computers, network and servers
- security and backup, following ISO/IEC 27001 standards
- large projects: cloud migration, new servers, networks
- covering for your IT person during holidays and busy periods
Switching provider
Switching from your current IT provider
Changing IT providers shouldn’t stop your work. We start with an audit, write a handover plan and take everything over within 24 hours at most.
Free audit
We take an inventory of your equipment, licences and risks and give you the report, with no obligation.
Written handover plan
Together we agree, in writing, what we take over, in what order and who is responsible for what.
Handover within 24 hours
We take over access and documentation, then change the passwords, so nothing depends on the old provider or a single person anymore.
Support from day one
From the handover on, your team has one number for every IT problem.
Why companies trust RezolvIT
- Since 200521 years of experience in business IT
- 200+client companies
- ISO 9001 · ISO/IEC 27001certified quality and information security
- RO · EN · DE · FRsupport in four languages
Trusted by, among others:
- Thyssenkrupp Materials
- Yves Rocher
- Autoitalia
- Eurofins
- RIN Hotels
- Tupperware
- CLA Global Romania
- GEWISS
- e-pantofi
- Rawlplug
- OX2
- Paralela 45 Kids
- Anadolu Automobil Rom
- TPS – Transfer Pricing Services
- RAVAK
- ContentSpeed
- Isomat
- Costa Utilaje
- Van Moer
Questions about IT outsourcing
Can’t find the answer? Write to us and we’ll call you.
What does IT outsourcing mean for a mid-size company?
For a fixed monthly fee, we take over what an IT department does: helpdesk, maintenance, security, backup, vendors and planning. You can outsource everything or just part of it.
Can we keep our IT person?
Yes. We can take over just the helpdesk, or work alongside your IT team, who stay in control.
How much does IT outsourcing cost?
Plans start at €50 per month. The price depends on the number of computers and servers and on the support hours you need; the free audit gives you the exact price.
How fast do you respond?
By phone, within 15 minutes. Remotely, within one hour. On site, within 2–4 hours, anywhere in Romania, depending on your plan.
How do we switch from our current IT provider?
We start with a free audit of your infrastructure, then write a handover plan together. The handover takes 24 hours at most, and we change the passwords.
How long is the contract?
The contract has no minimum term; you can end it with 30 days’ notice.
How we start
Four steps, no obligation until you sign
Free IT audit
We take an inventory of your equipment, identify the risks and hand you a report with concrete recommendations, with no obligation.
A clear offer
You get an offer with a fixed monthly fee, based on the number of computers and the support hours you need.
We take over your IT
We set IT procedures and standards, implement the improvements and train your team.
Daily support
Daily support and monitoring, plus new solutions as your company grows.
Tell us what’s slowing you down. We’ll call you.
It takes 30 seconds, and a specialist will call you back within 2 business hours.
- free IT & AI audit, no obligation
- a report with risks and concrete recommendations
- a clear offer, with a fixed monthly plan
Prefer the phone? 031 432 86 81